Samaritan locations experiencing phone and data outage, expected to last 8 hours

Local News

(Samaritan Release): Samaritan is experiencing a major phone and data outage that is limiting inbound and outbound phone calls and data connection outside of the facilities.  We are working diligently with our local vendor to restore use and repair the issue. The outage is expected to last 8 hours.

The following locations are known to be impacted:

Samaritan Medical Center, Samaritan Keep Home, Samaritan Summit Village, Samaritan Medical Plaza, LeRay Family Health Center and Urgent Care, Samaritan Business Office, Samaritan Home Health, Urology Clinic, Samaritan Plastic Surgery and the Adams Family Health Center. Other web-based services such as the patient portals are down, as well as external email communication.

For any community member looking to contact a patient at Samaritan Medical Center please call: 315-785-4000 or 315-955-4787 or 315-955-4402.

Staff and family members may contact Samaritan Keep Home by calling: 315-955-5709.

Staff and family members may contact Samaritan Summit Village by calling: 315-955-3908.

For all hospital staff please call the staff scheduling cell phone number at 315-778-4599.

We appreciate your patience.  Thank you.

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