CPSC (WEHT) — About 93,000 hoverboards sold at Best Buy are now being recalled because they might malfunction and injure the rider, according to the Consumer Product Safety Commission.
The Hover-1 Superfly Hoverboards have been reported to have a software malfunction that doesn’t stop the motor, the CPSC said, causing the rider to continue their momentum when they are no longer controlling it. This malfunction increases the risk of falls and injuries for the rider.
The CPSC said 29 reports of the malfunction problem with four minor injuries have been reported.
The 2020 Hover-1 Superfly Hoverboards model H1-SPFY was sold in black only with blue LED lights on the hoverboard deck near the footpads. Hover-1 is written on the front of the hoverboard.
Recalled hoverboards have a serial number on the bottom of the hoverboard beginning with SPFY-BLK-GO-2008, SPFY-BLK-GO-2009 or SPFY-BLK-GO-2010. You can find a warning label on the bottom of the hoverboard next to the serial number. The warning label, at the bottom right, states “H1-SPFY.”
The hoverboard was sold at Best Buy stores nationwide and at Bestbuy.com from October 2020 through October 2021 for about $200. If you have one of the recalled hoverboards, you’re urged not to use it and contact the DGL Group for instructions on how to ship it to an authorized repair shop free of charge.
You can call DGL toll-free at 888-556-8426 from 9 a.m. to 5 p.m. ET Monday through Friday, contact online at https://www.hover-1.com/pages/important-safety-information or www.dglusa.com and click on “Safety Recall” to submit a repair request.